Tork for hotels and care homes: choosing the right dispenser system
Updated on 2026-09-16
In a public washroom the cost is not the paper but the time spent refilling it and the paper wasted. Tork organises its range into systems identified by a code — T1, T2, T4, T8, H1 — and understanding that code is the difference between a supply that works and one that does not fit.
What the system code means
Every Tork dispenser carries a code identifying the refill format it accepts. For toilet paper: T1 is the jumbo roll, T2 the mini jumbo, T4 the traditional household roll, T8 the coreless single-sheet system. For hand towels: H1 the roll, H2 the single-fold sheet, H3 the C-fold or Z-fold.
The refill must match the system of the installed dispenser: a T1 roll does not fit a T2 dispenser. This is the check to make before every order, and it is why the system code appears on the record of both the dispenser and the refill in the catalogue.
What differs between hotels and care homes
In a hotel the guest bathroom has low, continuous consumption, and appearance matters: discreet dispensers, multi-ply paper, small formats. Common areas and restaurant washrooms instead have concentrated peaks and call for capacity.
In a care home the constraint is different: consumption is high and constant, staff cannot stop to refill, and hand hygiene is a procedure, not a courtesy. Here single-sheet dispensing systems matter because they reduce contact and waste, and high-capacity dispensers because they lengthen the interval between refills.
The range in the catalogue
In the Dipres catalogue the Tork range counts 132 items with a complete record: 49 dispensers, 45 paper references, 25 hand hygiene chemicals and 10 between bags and containers. It is a range built to cover an entire washroom with a single supplier.
The main design lines are Elevation, with an essential profile in white or black, and the Image Design versions in stainless steel, used where the washroom is part of the welcome. The choice of line does not change the refill system: an Elevation T1 and an Image Design T1 dispenser use the same roll.
How to switch from one supply to another
Changing paper supplier does not force a change of dispensers, if the system matches. The switch is prepared by surveying the installed dispensers and noting the system code: from there you build the list of compatible refills.
If the dispensers are old or inconsistent, it is worth assessing the change together with the supply: a uniform fleet reduces refill errors and simplifies the stockroom, because you keep one format instead of four.
Frequently asked questions
How do I know which system my dispensers are?
The code is printed or embossed on the dispenser, usually inside the door or on the back. Alternatively it can be recognised from the format of the refill in use today: large coreless roll, roll with core, folded sheet.
Is multi-ply paper worth it?
It depends where. In guest rooms and welcome areas the number of plies is perceived by the guest and is part of the service. In high-traffic washrooms resistance and roll capacity matter more, because the goal is that the washroom never runs empty.
Are dispensers bought or provided with the supply?
Both arrangements exist in the sector. In the online catalogue dispensers are listed like any other item, with a visible price; for assessments on a large fleet it is better to ask for a dedicated quote.